A few months ago, we got a beautiful hand-written note about a Terrapin love story. With Valentine’s Day right around the corner, we’d thought it’d be a nice time to share this couple’s story. Everyone on our staff was able to get involved on this night, delivering roses at certain points throughout the evening with no explanation. I think we were just as happy as he was when she said “yes”.
I would like to take this opportunity to compliment you and your staff for all the assistance and thoughtfulness this past November 3rd. I proposed to my fiance at your restaurant, since it was the place of our first date five years ago.
We reside in New Jersey and five years ago we found ourselves wandering around Rhinebeck and ultimately going into your restaurant. From that first time we have encountered nothing but the most amazing dining and service from your staff. I am an executive in a national company and have had the privilege of dining in some of the finest restaurants in this country. From Spago in Los Angeles to the Commander’s Palace in New Orleans to Le Bernardin in NYC, I say unequivocally that Terrapin is in the top three and after last weekend possibly at the top.
While your menu and its execution is top notch I want you to know that while in my experiences no matter how good the food is, if the service isn’t equal it leaves me desiring a little something more. To me the service and ambiance is as important as the food itself.
I can’t begin to tell you how every member of your staff willfully and happily went above and beyond to make our day the most perfect it could have been. It could not have gone any better!
I could go on further but the message is clear. We just wanted to take a moment to say thank you to you and your staff. Please extend our sincere thanks to all for their alacrity in making our day the best if could have been. We look forward to coming back often to visit your restaurant.
We’ve had all kind of love stories at Terrapin, from every day love stories, when a couple spends some time together over a drink at the bar, to life-changing love stories, like the one above. We hope you’ll keep Terrapin in mind when you’re looking for a special place to celebrate the love in your life, be it with a significant other, an old friend or your whole family.
In about a week, many of you will be celebrating your love on Valentine’s Day. We’ve put together a special menu to celebrate the day in our dining room (where it’s highly recommended you reserve a table). If you’re looking for something a little more casual, you’re welcome to stop by our bistro, where we’ll be serving regular menus all day.
However you celebrate, whoever you celebrate with, we’re sending you lots of love from all of us at Terrapin, and we hope that we can be a part of your story too.